Returns
We stand behind Brewline with a hassle-free return policy and durable 18/8 stainless steel construction.
Returns policy
30-day hassle-free returns
- 30-day return window: you have 30 days from the date of delivery to request a return.
- Original condition: the product must be unused and in its original packaging, with all accessories included.
- Return shipping: return shipping costs are paid by the customer. If you received a defective item, we cover the shipping.
- Refund timeline: your refund will be issued within 5 to 7 business days after we receive the returned product.
How to return
Three simple steps
Contact us
Email us at hello@brewline.co with your order number. We will confirm your return within one business day.
Ship it back
Pack your Brewline securely and send it to the address we provide. For defective items, we supply a prepaid return label.
Get your refund
Once we receive and inspect your return, your refund is processed within 5 to 7 business days to your original payment method.
Quality
Built to last
18/8 stainless steel body
Brewline is crafted from food-grade 304 stainless steel (18/8), chosen for its exceptional corrosion resistance and durability. This is the same grade used in professional kitchen equipment, built to withstand years of daily use.
Precision micro-filter
The removable micro-filter is engineered for reliable performance brew after brew. If you ever experience an issue, contact us and we will find a solution.
Questions about your Brewline? We stand behind the quality of our products. If something is not right, contact us at hello@brewline.co with your order number and we will do our best to help.
Frequently asked questions